Aaron A. Rich

I've spent my whole career at companies that send email: Mailchimp first, and Customer.io since 2018.

Now

I'm a senior technical support engineer on the tier 2 team at Customer.io. I work out why a message did or didn't arrive, and then explain it to the person who sent it.

Work

  • Customer.io, technical support2018–
  • Mailchimp, partnership support2015–18
  • Mailchimp, front-end development2012–15
  • Social Design House, intern2011–12

School

  • Winthrop University, B.S. Digital Information Design2008–12

Away from the desk

I'm from South Carolina and have lived in Atlanta since 2012. My wife and I have driven to 28 states so far, and Montana and Maine are the favorites.

Someday there will be a family farm, with honeybees.